Shipping policy

Delivery Area

We currently primarily serve all of Malaysia.

Shipping Time

In-stock items: After successful payment, we will arrange shipment within 2-4 business days.

Pre-sale items: Please refer to the estimated shipping time indicated on the product page.

Courier Partners
We partner with several well-known courier companies such as GDEX and Ninjavan to ensure your package arrives safely and quickly.

Receipt and Inspection

Please inspect the outer packaging for damage upon receipt. If you find any obvious damage to the packaging or any abnormalities in the product, please contact us immediately at service.my@ki-kou.com. Thank you!